Refund Policy

Warisoft LLC · Last updated: October 24, 2026

We want every client to know exactly where they stand before paying. These are the refund terms in our standard service agreement; your signed agreement is what governs.

Deposits

If we have not delivered by the target delivery date in your Schedule A (30 days after signing unless Schedule A says otherwise), you may cancel and your deposit is refunded in full, even if work has started. This does not apply when the delay comes from waiting on content, access or approvals from you; the target date moves by the length of that wait.

If you cancel a project before delivery for any other reason, the deposit is not refunded.

Work already done

Apart from the deposit refund above, payments for work we have already completed are not refunded. Before approval, you can ask for any number of changes until the target delivery date, or 7 days after we deliver the first working version if that is later, so the work matches what you asked for.

Monthly plans

You can cancel a monthly plan at any time with 30 days' written notice. Months already paid are not refunded. When the account is paid up, we hand over your files and any remaining access.

Late payments

If a monthly payment is more than 15 days late, we may pause the service (for a site, take it offline) until the account is brought up to date.

How to ask for a refund

Email waris@warisoft.ai with your name, business and invoice number. We reply within one business day, and approved refunds are paid within 10 business days, back the way you paid: by Zelle to the account that paid, or by check to the client.

Contact

Warisoft LLC · Columbus, Ohio · waris@warisoft.ai · (614) 664-9572